Certificate in Aviation (Flight Attending) - Level 4

New Zealand School of Tourism

This course covers all things aircraft aviation, from grooming to customer service, safety and emergency procedures and more. Ideal for those dreaming of a career as a flight attendant or cabin crew member, or in airline operations. This course includes

• Aviation terminology
• Flight and aircraft components
• Customer service: providing food and beverages in-flight
• Communicating with customers
• Managing conflict onboard an aircraft
• Aviation medicine
• Cabin preparation pre-flight
• Responsible service of alcohol
• Aircraft emergency procedures and safety features
• Knowledge of first aid and medical skills
• Plus loads more

This course offers flexible class times, designed to support those who have work and other commitments. Contact the NZST team to learn more about our morning sessions (8.30am-12.30pm) and afternoon sessions (12.30pm-4.30pm). Enrol with us early for the best chance at securing your preferred schedule.